{"projects":[{"slug":"cross-system-case-architecture","title":"cross-system case architecture","status":"delivered / handed off","date":"2026-09-16","summary":"led technical discovery for a service cloud case-duplication problem spanning salesforce and several external service platforms. mapped current and target flows, defined system-of-record ownership, case-id propagation, idempotent behavior, exception paths, and a customer-owned implementation plan later sharpened through production validation.","tags":["service cloud","integrations","architecture"],"url":"/projects/cross-system-case-architecture/"},{"slug":"latam-customer-success-enablement","title":"latam customer success enablement","status":"active / sessions scheduled","date":"2026-09-16","summary":"designed a regional seller-enablement motion to identify post-sale risk earlier, activate the right customer success resources, and improve adoption outcomes. developed targeted leadership outreach, practical customer scenarios, and the finished enablement deck; delivery sessions are now scheduled.","tags":["customer success","enablement","latam"],"url":"/projects/latam-customer-success-enablement/"},{"slug":"rusty-schema","title":"rusty schema","status":"architecture / foundation","date":"2026-09-16","summary":"a rust-powered platform for configurable business software: flexible schemas, structured records, permissions, automation, versioned configuration, and controlled releases. the current work is defining the core object model, module contract, and cargo workspace before implementation begins.","tags":["rust","postgresql","mcp"],"url":"/projects/rusty-schema/"},{"slug":"linux-infrastructure","title":"1337host / linux infrastructure","status":"active / operating","date":"2026-09-16","summary":"built and hardened a self-hosted linux environment for containerized services and multiplayer infrastructure. the system covers docker workloads, systemd services, private administration through tailscale, firewall policy, ssh hardening, service-user separation, vulnerability scanning, logging, health checks, and recovery procedures.","tags":["linux","docker","security"],"url":"/projects/linux-infrastructure/"},{"slug":"backup-disaster-recovery","title":"1337host / backup & disaster recovery","status":"active / being hardened","date":"2026-09-16","summary":"designed an application-aware off-site backup workflow that coordinates clean shutdown, encrypted snapshots, remote storage, restart, health checks, and representative restores. restored files are compared against production with sha-256; identity drift and failed validation stop the workflow instead of producing a misleading green checkmark.","tags":["restic","python","systemd"],"url":"/projects/backup-disaster-recovery/"},{"slug":"infrastructure-agent","title":"1337host / infrastructure agent","status":"active / building","date":"2026-09-16","summary":"an llm-powered operations agent that translates natural language into controlled actions against a linux environment. execution stays behind deterministic tools, allowlists, confirmation flows, narrow sudo boundaries, and separate conversational and privileged components—never unrestricted shell access disguised as ai automation.","tags":["python","llms","discord"],"url":"/projects/infrastructure-agent/"},{"slug":"esshi-dev","title":"esshi.dev","status":"live / evolving","date":"2026-09-16","summary":"this website: a public home for projects, notes, and ideas, built to understand the complete path from source code to a server on the internet. static by choice, versioned on github, built on the host, and served through a small debian and nginx stack with fewer moving parts to maintain.","tags":["rust","sqlite","nginx","debian"],"url":"/projects/esshi-dev/"}],"notes":[],"repos":[],"links":[{"label":"email","display":"root@esshi.dev","url":"mailto:root@esshi.dev"},{"label":"linkedin","display":"ian","url":"https://www.linkedin.com/in/ian-r-306ba6284"},{"label":"github","display":"esshi1337","url":"https://github.com/esshi1337"}],"experience":[{"dates":"aug 2026 — now","heading":"success engineer / cloud success"},{"dates":"dec 2025 — aug 2026","heading":"onboarding specialist / cloud success"},{"dates":"aug 2025 — dec 2025","heading":"customer support / crm case operations"},{"dates":"sep 2024 — jul 2025","heading":"enterprise account operations / business intelligence"},{"dates":"apr 2024 — oct 2024","heading":"international service operations"},{"dates":"feb 2023 — apr 2024","heading":"customer support / de-escalation"}],"profile":[{"label":"role","value":"success engineer, cloud success"},{"label":"based","value":"mexico"},{"label":"languages","value":"english / spanish"},{"label":"learning","value":"portuguese / rust / infrastructure"}]}